📋 Terms of Service – Troovo Free Classifieds Platform

Welcome to Troovo ("we," "our," or "us"), the free marketplace platform for Switzerland. By accessing or using our services, you agree to be bound by these Terms of Service.

1.1 Tgi po utilisar Troovo

• You must be at least 18 years old
• You must have legal capacity to enter into contracts
• You must provide accurate and complete information
• You must comply with all applicable Swiss and local laws

1.2 Finamira da la plattafurma

Troovo is a platform only that connects buyers and sellers. We do not sell products directly, process payments for items, or take possession of items. All transactions are between users.

2.1 Contos persunals gratuits

• ✅ Free forever for casual sellers
• ✅ Up to 15 active listings at any time
• ✅ Full access to messaging and search features
• ✅ Perfect for individuals selling personal items

2.2 Contos professiunals

• 💼 CHF 20/month subscription fee
• 💼 Up to 250 active listings
• 💼 Business name display on listings and profile
• 💼 Business dashboard with analytics
• 💼 Enhanced profile features
• 💼 Priority customer support

2.3 Contos professiunals verificads

• ✅ All Business Account features
• ✅ CHF 75 one-time verification fee
• ✅ Manual verification by Troovo team
• ✅ Verified Professional Badge ✅
• ✅ Enhanced trust and credibility
• ✅ Premium search placement

2.4 Cundiziuns da pajament

• Business subscriptions are billed monthly in advance
• Verification fees are one-time payments
• No refunds for partial months or verification fees
• Subscriptions auto-renew unless cancelled
• You can cancel anytime - listings remain active until end of billing period

3.1 Objects permess

• ✅ Legal goods in good condition
• ✅ Items you own or have right to sell
• ✅ Accurate descriptions and authentic photos
• ✅ Fair and reasonable pricing

3.2 Objects schabeggiads

• ❌ Illegal items or services
• ❌ Weapons, ammunition, or explosives
• ❌ Drugs or controlled substances
• ❌ Stolen goods
• ❌ Counterfeit or trademark-infringing items
• ❌ Adult content or services
• ❌ Live animals (pets may be allowed with restrictions)
• ❌ Items requiring special licenses without proper documentation

3.3 Standards da qualitad d'annunzis

• Photos must be authentic and recent
• Descriptions must be complete and honest
• Condition description must be accurate
• Contact information must be current
• No duplicate or spam listings

4.1 Cumportament general

• Be honest and respectful
• Respond promptly to inquiries
• Meet in safe, public places
• Complete transactions as agreed
• Report suspicious activities

4.2 Cumportament schabegià

• ❌ Fraudulent practices
• ❌ Harassment or threats
• ❌ Spam or unsolicited marketing
• ❌ Impersonating others or fake identities
• ❌ Bypassing safety measures
• ❌ Collecting user data without permission

4.3 Responsabladads da contos professiunals

Possessurs da contos professiunals ston supplementarmain:

• Comply with all commercial and tax laws
• Provide accurate business information
• Honor consumer rights
• Maintain professional standards
• Have clear return and warranty policies

10.1 Actualisaziuns da las cundiziuns

Nus pudain actualisar questas cundiziuns periodicamain.

• We will post updates on this page
• We will notify by email for material changes
• 30 days to review before taking effect

10.2 Infurmaziuns da contact

Per dumondas davart questas cundiziuns:

• Adressa d'email: [email protected]
• Support per cliaints: Contact Form